AGG NAV Driver App Instructions
Login To The Device
Log into the AGG NAV Android app on your phone or tablet with your driver PIN. | |
Tap the vehicle dropdown to see an list of vehicles for your company. Find the correct vehicle registration, or name of the vehicle you will be operating, and select it from the list. Now tap the "SELECT VEHICLE" button to login to the vehicle. |
Asking For Username & Password?
If you see a username and password field at this point, please speak with your AGG SMART administrator as soon as possible, as they will need to log you into the AGG NAV app using your company's universal username and password. If they are not sure where to find this username and password they can take a look at our Locating Your AGG SMART Universal Username & Password knowledgebase article to assist them.
Job List - New Order Received
Once you've logged into the vehicle, any new orders sent to the vehicle will appear in "Job List" screen. This screen is shown by default once you login to the app and you will see your list of jobs ordered by date and time, with the next job at the top of the list. It is important that you start the order before you drive to the delivery location. 1) Order Status - The current status of the order. Though it looks like a button it can't be tapped or clicked. 2) Call Button - You can tap this to call the customer's site contact number on the order. 3) Start Button - Tap this when you are ready to begin the job. This can be clicked before loading. 4) Job List - Tap this come back to this screen at any time. 5) Active Job - Tap this to view the job you are currently working on. It is only available when you have an active job running. 6) Messages - Tap this to access the two way text message service from the office to the truck. Messages sent from the office will be read out on the device and will also appear in this section. You can reply to and delete messages from here. 7) Driver - Tap this to access options relating to the driver, navigation and application. This screen is explained in more detail below. |
Navigating Stage
| 1) This is the order workflow with the highlighted segment being the stage you are currently viewing. It will progress from left to right as you tap the green "NEXT" button at the bottom of each screen. As each step is timestamped it is important to progress these steps at the correct time. | ||||||||||
2) The map window will zoom in to the address that you are navigating to. Icons on the map window will display to represent the location of:
You can zoom-in and out on the map to get a better idea of the navigation route. 3) Tap the green "NAV TO CUSTOMER" button to begin navigation to the customer's delivery location. Tapping the "NAV TO [DEPOT NAME] DEPOT" button will start navigation to the depot. | ||||||||||
| The first time you navigate to a job AGG NAV will ask you to select the navigation app you would like to use to get you to your destination. The options displayed here depend on what navigation apps you have on your device. In the example to the left we have Google Maps, Roadlords and Sygic Truck available to us, however you may see different options. If you would like to use a different navigation app then download it from the Google Play Store and it will appear in this list. | ||||||||||
Once you've selected your preferred navigation app, AGG NAV will ask you if you would like to remember this choice for next time. With that decision made you will be taken to your navigation app of choice to begin your journey. | ||||||||||
4) Once you arrive at your destination click the back arrow in the bottom task bar (Arrow#1) to get back to your active job in AGG NAV. | ||||||||||
5) Now tap the green "NEXT ARRIVED" button at the bottom of the screen to progress to the "Arrived" stage of the job. | ||||||||||
If You Arrive Early
If you arrive on-site early, do not progress to the "Arrived" screen by tapping the "NEXT ARRIVED" button. Only tap this button when you want your time on site to be timestamped and the waiting time calculations to start.
Arrived Stage - Off Road Signature Screen
This is the "Arrived" stage screen (Arrow#1). This is to be signed by the customer (or site foreman) BEFORE you attempt to bring the vehicle off road. The signee's name is typed in at the bottom of the screen, or you can click the word "GET" next to this line, to pull the site contact name directly from AGG SMART (Arrow#3). However, for this signature to be legally binding, the name entered must match that of the signee (Arrow#4). You can now also take an on-site photo by tapping the "PHOTO" button (Arrow#7) either for proof-of-delivery purposes, to prove you have left the site in the same condition you found it or both. The "Order" text (Arrow#2) will provide information on the order. If a credit card has been pre-authorised, you will be shown how much concrete you can deliver before the pre-auth amount is reached. If you reach the pre-auth amount, then the customer should call the office for a 2nd pre-auth before delivery re-commences. If the customer requests additional water at this point, you can tap the "Additional Water Requested" checkbox (Arrow#5) above the terms box, to register this. The customer will then need to read the terms and conditions and sign on the device to agree and accept them. Once signed, tap the green "NEXT DELIVERING" button (Arrow#6) at the bottom of the screen to progress onto the delivery stage of the job. |
Delivering Stage
This is the "Delivering" stage screen (Arrow#1). Leave the AGG NAV app on this screen until the delivery has finished. You can also take photos using the "PHOTO" button (Arrow#2) at this point, whilst the delivery is taking place. Once the delivery is complete, tap the "NEXT FINISHED" (Arrow#3) button at the bottom of the screen to progress to the delivery complete stage of the job. |
Finished Stage - Final Signature Screen
This is the "Finished" stage screen (Arrow#1). At this stage you are entering what you individually have delivered into the "Delivered" box on the left side of the screen (Arrow#2). When you enter the amount you have delivered, the "Total Del" (Total Delivered) and the "Total Price" fields should automatically calculate and be filled in. If not, press the "CALCUALTE" button (Arrow#4) "Total Del" is the sum of all the deliveries in the order. This will always be the same as "Delivered" for single delivery jobs. If you are the last delivery of a multiple load job, the "Total Del" value will show the accumulation of all deliveries. It will also show a full price breakdown (if this is a cash customer). If you are not the last delivery on site for this job, you can just get the customer signature, enter BSI details (see below for more details) by tapping the three lines icon (Arrow#5) and print off an optional receipt (Arrow#7). You can then tap "COMPLETE DELIVERY" button (Arrow#8) to finish the order. You can also optionally take another off-site photo to prove you have left the site in the same condition you found it by tapping the camera icon (Arrow#6). If the price details need amending, get office to do this and you can then press the "CALCULATE" button (Arrow#4) again to add the new details. If you need to add an additional amount, you can enter this in the “ADDITIONAL” field and press the "CALCUALTE" button again. If you are in a poor mobile signal area, pressing "CALCULATE" might bring up the message "Please contact office". If this happens, moving to a different area on the site (or out of any metal portacabins) usually helps. You can try pressing "CALCULATE" more than once to see if it gets a signal, but wait 10s between presses. If you still cannot get a signal, you'll need to call the office to get a total of the amount delivered and a total price. You then need to enter this manually on the right column on the device (Arrow#3). |
BSI Batch (Additional Information) Screen
If you want to record batch settings, click the "BSI" button and enter the values. Some values may already be pre-filled for you. Tapping a box will open the virtual keyboard. To close the keyboard, click the little arrow pointing down in the bottom bar. You can close the "BSI" box by tapping "Save and Return" and ask the customer to read the terms and sign the screen. Then you can click the "PRINT" button to print off a receipt on a Bluetooth printer (if required). The printer will need to be turned on at this time. If it is off, you may need to wait 30 seconds while it connects. You can then complete the order by clicking "Complete Delivery" and confirming. The order will be automatically completed and deleted. Then return to the "Job list" and await the next job. |
Finishing Your Shift
At the end of your shift, please make sure you click the "Driver" menu option at the bottom of the screen and then click "Log Out". This ensures the next driver can login to the vehicle and you can log into different vehicles if necessary. |
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