Payment Column

Payment Column

The payment column within 'Customers / Quotes' table changes colour and updates based on the payment status of the invoice and the card authorisation status.


GREEN BACKGROUND

A green background, as shown by the red arrow in Figure 1 below, means the invoice for this job has been paid.

Figure 1


RED BACKGROUND

A red background, as shown by the red arrow in Figure 2 below, means the card pre-authorisation is now over 20 days old, near to expiration or has expired.

Figure 2


YELLOW BOX 

The yellow box, as shown by the red arrow in Figure 3 below, means the card has been pre-authorised for the amount shown. 

Figure 3


GREEN BOX

The green box, as shown by the red arrow in Figure 4 below, means the card details have been fully captured for the amount shown. It is important to note that a green box signifies the payment capture request has been submitted to your eCommerce merchant but you will need to check in your payment portal to make sure the capture was successful.

Figure 4


FURTHER INFORMATION

In your payment provider's system the payment reference will be the AGG SMART order number. If there is a top-up to the order then the number will be appended with the letter A. If there is a second pre-auth, the order number will be appended with the letter B.



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