Help Center
Announcements
New AnnouncementsGetting Started
Check out these handy guides to get up and running on AGG SMART.Customers / Quotes
All about adding and managing customers and quotesShipping
All about planning and despatchTomTom Tablet
All about the TomTom / Webfleet tablets.Invoicing / Accounts
All about invoicing customers and accounts functionalityAGG NAV Driver App
All about the AGG NAV Android Driver appReporting
All about reporting and data downloadGeneral Settings
All about the general use of the AGG SMART service
Recent Articles
ULEZ/DVS and Other UK Zones
In order to see if a delivery/collection/depot address is within any HGV restricted zones, you can click on the Overlay button to show said zones on the map in Check Location. We will endeavour to keep these zones as up to date as possible. If you ...Card Payment Email Receipt
Payment Receipts AGG SMART can now send out automatic payment receipts for credit card payments. The customer will receive an email informing them of the amount captured or pre-authed on the card. It is sent by email automatically when a card ...Important App Information
IMPORTANT APP INFORMATION (not for clients using Webfleet tablets) The AGG SMART app is currently on version 1.5.9. Many of our users are on older versions of the app which will see some issues with tracking and functionality. You can check which ...Integrating Go Integrator Clara
Below are instructions for integrating Go Integrator Clara with AGG SMART. This is a phone integration which matches callers to their record on AGG SMART. In Clara, go into "Configuration". Then "Call Events". Then click the "Add" button. In the ...Opayo / Sagepay AVS/CV2
Some of our customers are finding that some card payments through AGG SMART are being declined (when they should be accepted). This is due to banks implementing stricter security procedures. These procedures require the AVS/CV2 checking to be on in ...
Popular Articles
Card Repeat Auth / Capture
AGG SMART (with SagePay) provides the facility to re-charge a previously charged card without having to re-enter the credit/debit card details. Once a card has been successfully pre-authed and captured, you will have the ability to charge this card ...Customer Notes (Special Codes)
[TERMS:##] Payment terms for invoice in days (NET) [TERMS1:EOM] Terms type End of Month + days from inv date [WARN:XYZ] Adds a text warning to the customer page [PO-Required] Require purchase order number to be filled in [noInvoice] Do not set ...How to Add a Pump Operator
When adding a job that involves a pump, you have the choice within Pump Info to select the Pump Operator. By default, the only option will be Own Pump. This identifies that the pump is being operated by yourselves. However, that may not be the case, ...Customer Text (SMS) Messages
AGG SMART (connected to www.messagebird.com) has the facility to keep the customer up to date with their order via text message. Up to five text messages are sent to the customer per order. The text message is sent to the "Site Contact" mobile number ...Site Contact / Receipt To (Send/Save/Select/Copy)
SEND Click this to highlight it in green. If this is highlighted, then the on-site contact email will receive a summary of the quote via email. SAVE Click this to highlight it in green. Select this and the site contact details will be saved in the ...